Simple, per-practice pricing

Pays for itself in two appointments.

No per-message fees. No per-user fees. No setup fees. Just a flat monthly subscription that scales with your practice size.

Starter
Notifications Only
Teams of any size · flat rate
$79/month AUD
Same price no matter how many locations or seats.

Get Avilo into your practice with zero friction. We surface every patient reply to the right person on your team — you handle the conversation.

  • Instant inbound SMS notifications
  • Slack, Teams, Discord & SMS alerts
  • Per-practitioner message routing
  • Official Cliniko integration
  • Unlimited seats & channels
  • AI SMS handler Full Suite
  • Reactivation campaigns Full Suite

14-day trial · No card required · Cancel anytime

Most popular
Full Suite
Smart Communication Handler
Priced per practice · pick your locations below
How many locations? One subscription, all sites included
$199/month AUD
All practitioners · unlimited messages · 1 location

Every patient message, handled. Reschedules, cancellations, and questions resolved by Avilo before anyone on your team sees them.

  • Everything in Notifications
  • Full AI SMS conversation handler
  • Reschedules & cancellations end-to-end
  • Real-time Cliniko availability & booking
  • Configurable escalation threshold
  • Out-of-hours response configuration
  • Multi-location support included From 2+
  • AI reactivation campaigns Soon
  • Cancellation waitlist auto-fill Soon

14-day trial · No card required · Cancel anytime

Founding · 5 spots
The first 5 practices get foundational pricing locked in for life — $49/mo (notifications) or $129/mo (Full Suite, single location). In exchange: monthly feedback calls and a 90-day testimonial. Apply →
Compare plans

Everything in each plan, side by side.

Both plans include the Cliniko integration, the routing layer, and our 60-second escalation SLA. You upgrade to Full Suite when you want Avilo running entire conversations end-to-end.

What’s included
NotificationsFrom $79/mo
Full SuiteFrom $199/mo
Notifications & routing
Instant inbound SMS notificationsPatient replies surface in seconds, not hours
Slack · Teams · Discord · SMSChoose the channels your team already lives in
Per-practitioner message routingReplies land with the right clinician automatically
60-second escalation SLA
AI SMS handler
Full AI conversation handlingAvilo runs reschedules & cancellations end-to-end
—
Real-time Cliniko availability & booking
—
Configurable escalation threshold
—
Out-of-hours response configuration
—
Operational scale
Multi-location supportOne subscription across multiple clinics
—
From 2 locations
Priority supportDirect line to the team. Same-business-day SLA.
—
From 3 locations
Advanced reporting & analytics
—
Roadmap · included when live
AI reactivation campaignsAuto-build the lapsed-patient list, send personalised SMS, book the replies
—
Soon
Cancellation waitlist automation
—
Soon
Day-of patient updates
—
Soon

Beta customers get every roadmap feature at no extra cost as it ships.

Pays for itself

Two appointments a month. That's the bar.

Set your numbers below. Most practices recover the Full Suite subscription within the first week of the month — everything past that is profit.

Revenue at risk / yr
$18,720
Avilo recovers / yr
↑$13,104
Net after Full Suite ($199/mo)
$10,716
Based on Avilo recovering 65% of missed and late patient messages. The Full Suite plan pays for itself when it recovers just 2 appointments per month — everything past that is revenue at your consult margin.
Common questions

Pricing, billing, and the bits people ask before booking a demo.

Which plan should we start on?

Most clinics start on Growth — the AI SMS handler is where the ROI lives. Starter is a soft landing if you want to validate the alerts and routing layer first, then upgrade in-place when you're ready.

Scale is for multi-site or 8+ practitioner clinics. If you're not sure where you sit, book a demo and we'll be honest with you.

Are there per-message or per-user fees?

No. The monthly subscription includes SMS sending costs at standard Australian carrier rates. No seat limits. No surprise overages.

What happens if we outgrow our plan?

Move up at any time — pro-rated for the rest of the billing period. No call required. We'll also reach out proactively if your usage suggests a better fit.

How does the 14-day trial work?

We connect Avilo to your Cliniko, configure your routing, and run it live for 14 days. No card required. If it isn't earning its keep by day 14, you walk away — we keep nothing.

Can we cancel anytime?

Yes. Cancel in one click from your dashboard. No notice period, no claw-back, no hassle. Subscriptions are month-to-month.

What about the features marked "Coming soon"?

Reactivation campaigns, cancellation waitlist auto-fill, and day-of patient updates are on the near-term roadmap. They ship to your plan at no extra cost as they go live — early customers help shape what gets built next.

Is Avilo a Cliniko-approved integration?

Yes — Avilo is officially integrated with Cliniko via their API. Reads availability, writes appointments, syncs notes back. No data leaves Australian-hosted infrastructure.

What about clinical safety?

Avilo doesn't answer clinical questions. The moment a patient mentions pain levels, symptoms, treatment specifics, or anything emotional, Avilo stops and escalates to the clinician. You set the confidence threshold per practice. Conservative by default.

Hosted in Australia

All patient data stays on AU-hosted infrastructure.

Cliniko-approved

Official integration via the Cliniko API.

14-day trial

No card. Cancel anytime. Live in your Cliniko.

15-minute setup

Connect Cliniko, configure routing, you're live.

Pick a plan that fits, or let us help.

15-minute demo in a real Cliniko sandbox. We'll honestly tell you which plan suits your size.

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